Job Description
Join our dynamic team as an Entry-Level Customer Service Specialist! We're seeking motivated individuals in Kansas City, MO with no prior experience to deliver exceptional customer experiences. Enjoy comprehensive training, career growth opportunities, and a supportive work environment. Perfect for recent graduates or career changers looking to build their professional foundation.
Responsibilities
- Respond to customer inquiries via phone, email, and live chat
- Process orders and resolve billing discrepancies
- Collaborate with team members to ensure seamless service delivery
- Document customer interactions accurately in CRM systems
- Participate in ongoing product knowledge training
- Contribute to continuous improvement initiatives
Qualifications
- High school diploma or equivalent (no college experience required)
- Strong written and verbal communication skills
- Basic computer proficiency with willingness to learn new software
- Positive attitude and problem-solving mindset
- Reliable transportation to our Kansas City location
- Ability to work flexible hours including weekends