Job Description
Launch your career in customer service with NOLA Community Services! We're seeking enthusiastic Entry-Level Customer Service Associates to join our dynamic team in New Orleans. No prior experience is required – we provide comprehensive training and career growth opportunities for motivated individuals. Enjoy competitive pay, a supportive work environment, and the chance to develop valuable skills while serving our local community.
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism and empathy
- Process transactions accurately and maintain detailed records in our CRM system
- Collaborate with team members to resolve customer issues efficiently
- Participate in ongoing training to enhance product knowledge and service techniques
- Uphold company standards for customer satisfaction and brand representation
- Assist with daily operational tasks including inventory and facility maintenance
Qualifications
- No experience required – open to recent graduates and career changers
- High school diploma or equivalent (GED accepted)
- Strong communication skills and ability to multitask in a fast-paced setting
- Basic computer literacy with willingness to learn new systems
- Positive attitude and commitment to teamwork
- Ability to stand for extended periods and lift up to 25 lbs occasionally
- Must pass background check and drug screening