Job Description
Launch your career in healthcare with our comprehensive paid training program! CityCare Solutions is seeking motivated Entry-Level Customer Service Associates to join our dynamic team in Los Angeles. No prior experience required—we provide everything you need to succeed. Enjoy competitive pay, comprehensive benefits, and a supportive environment focused on your growth. Join us in delivering exceptional service to our community while building a stable future.
Responsibilities
- Deliver exceptional customer service via phone, email, and chat
- Process insurance claims and patient inquiries with precision
- Maintain accurate electronic health records (EHR) documentation
- Collaborate with healthcare teams to resolve patient concerns
- Adhere to HIPAA compliance standards and confidentiality protocols
- Participate in ongoing skills development workshops
- Support clinic operations through administrative tasks
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer proficiency with willingness to learn new systems
- Ability to multitask in a fast-paced environment
- Empathetic and patient-focused mindset
- Reliable transportation to our downtown LA facility
- Passion for healthcare customer service (training provided)