Job Description
Join our dynamic team immediately! We're urgently hiring motivated individuals for entry-level customer service roles in Louisville, KY. No experience is required – we provide comprehensive training to help you succeed. Enjoy competitive pay, benefits, and a supportive work environment. Perfect for career changers, recent graduates, or anyone seeking a fresh start. Apply today and start your new career journey!
Responsibilities
- Handle inbound/outbound customer calls and emails professionally
- Resolve customer inquiries using our training resources
- Document interactions accurately in our CRM system
- Collaborate with team members to resolve complex issues
- Adhere to company policies and service standards
- Participate in ongoing training and development sessions
- Meet performance metrics for call quality and resolution
Qualifications
- No prior experience required – training provided
- High school diploma or equivalent (GED accepted)
- Strong communication and listening skills
- Basic computer proficiency and typing ability
- Positive attitude and willingness to learn
- Ability to work flexible hours including weekends
- Pass background check and drug screening
- Must be authorized to work in the US