Job Description
Join our dynamic team in Jacksonville as an Entry-Level Customer Service Associate! We're urgently hiring motivated individuals with no prior experience to provide exceptional support to our clients. This is your opportunity to launch a rewarding career in a fast-paced, supportive environment. Enjoy comprehensive training, competitive benefits, and a clear path for growth. Apply today and become part of our success story!
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve issues efficiently using our CRM system
- Document interactions accurately in customer databases
- Collaborate with team members to ensure seamless service
- Meet daily performance metrics for call quality and response time
- Participate in ongoing training programs
- Identify opportunities for process improvements
Qualifications
- No prior experience required – we provide full training!
- High school diploma or equivalent
- Strong verbal communication skills
- Basic computer proficiency
- Positive attitude and problem-solving mindset
- Ability to work flexible hours including weekends
- Valid driver's license (for occasional field visits)
- Pass background check and drug screening