Job Description
Launch your career with Nexus Solutions! We're seeking enthusiastic individuals to join our dynamic customer service team in Indianapolis. No prior experience is required – we provide comprehensive training to help you succeed. Enjoy competitive pay, growth opportunities, and a supportive work environment. If you're a people person with a passion for helping others, apply today!
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process orders and resolve billing discrepancies
- Document interactions in CRM systems
- Collaborate with team members to resolve complex issues
- Meet daily performance metrics
- Participate in ongoing training sessions
Qualifications
- High school diploma or equivalent
- Strong communication skills
- Basic computer proficiency
- Ability to work in a fast-paced environment
- Positive attitude and willingness to learn
- Reliable transportation to downtown office