Job Description
Launch your career with Horizon Solutions Group! We're seeking motivated individuals with no prior experience to join our dynamic customer service team in Charlotte. As a rapidly growing fintech leader, we provide comprehensive paid training and clear career advancement pathways. Enjoy a supportive environment where your growth is prioritized, with opportunities to develop specialized skills in digital communications and problem-solving. Our modern office features collaborative workspaces, wellness programs, and a culture that celebrates innovation and teamwork.
Responsibilities
- Deliver exceptional customer support via phone, email, and chat channels
- Accurately document interactions using CRM systems
- Collaborate with team members to resolve complex inquiries
- Contribute to process improvement initiatives
- Participate in ongoing skills development workshops
- Uphold company standards for service quality and compliance
Qualifications
- High school diploma or equivalent (recent graduates welcome)
- Strong communication and interpersonal skills
- Proficiency with basic computer applications
- Ability to work in a fast-paced team environment
- Positive attitude and eagerness to learn
- Reliability and punctuality
- Willingness to complete paid training program