Job Description
Launch your career with paid training and zero experience required! Career Launch Pro is seeking motivated Entry-Level Customer Service Associates in Philadelphia, PA. Join our dynamic team where we invest in your growth through comprehensive onboarding and mentorship. Enjoy competitive pay, benefits, and a supportive environment designed to help you thrive. No experience needed – we provide all the tools for success!
Responsibilities
- Deliver exceptional customer service via phone, email, and chat
- Process orders, resolve inquiries, and troubleshoot issues
- Document interactions accurately in CRM systems
- Collaborate with team members to achieve service goals
- Complete paid training modules to master product knowledge
- Adhere to company policies and quality standards
- Identify opportunities for process improvements
Qualifications
- High school diploma or equivalent (required)
- Strong communication and interpersonal skills
- Basic computer proficiency (typing, navigation)
- Positive attitude and eagerness to learn
- Ability to work in a fast-paced environment
- Reliable attendance and punctuality
- Customer service mindset (helpful, patient, empathetic)
- Willingness to complete paid training program