Job Description
Launch your career with Metro Career Services! We're seeking motivated individuals for our paid training program in Washington DC. No prior experience required – we provide comprehensive training to transform you into a professional customer service expert. Join our dynamic team and gain valuable skills while earning competitive benefits.
What We Offer:
• 6-week paid training program
• Health insurance and retirement plan
• Career advancement opportunities
• Supportive team environment
Responsibilities
- Handle inbound/outbound customer inquiries via phone and email
- Process transactions and resolve service issues
- Document interactions in CRM systems
- Meet performance metrics for quality and efficiency
- Collaborate with cross-functional teams
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent (GED)
- Excellent communication skills (verbal/written)
- Basic computer proficiency
- Ability to work in fast-paced environment
- Strong problem-solving aptitude
- Willingness to learn new technologies
- Positive attitude and teamwork focus