Job Description
Launch your career with paid training! Career Growth Inc. is seeking motivated Entry-Level Customer Service Associates in Baltimore, MD. No prior experience required – we provide comprehensive paid training to set you up for success. Enjoy flexible part-time schedules while developing valuable professional skills in a supportive environment. Join our team and grow with one of Baltimore's fastest-growing companies!
What We Offer:
- Full paid training program (4 weeks)
- Flexible part-time shifts
- Career advancement opportunities
- Health benefits eligibility
- Competitive hourly pay + performance bonuses
Responsibilities
- Handle customer inquiries via phone, email, and chat
- Process transactions and resolve service issues
- Document interactions in CRM systems
- Collaborate with team members to meet service goals
- Participate in ongoing training sessions
- Contribute to process improvement initiatives
- Maintain accurate customer records
Qualifications
- No prior experience required
- High school diploma or equivalent
- Strong communication skills
- Basic computer proficiency
- Ability to work flexible hours
- Positive attitude and team player mindset
- Reliable transportation
- Passion for customer service