Job Description
Join our dynamic team at Urban Retail Solutions as an Entry-Level Customer Service Associate! We're seeking motivated individuals with no prior experience to provide exceptional support to our valued clients. We offer comprehensive paid training, career advancement opportunities, and a collaborative work environment in the heart of Manhattan. If you're passionate about helping others and eager to start your professional journey, this is the perfect opportunity for you.
Responsibilities
- Deliver outstanding customer service via phone, email, and in-person interactions
- Process transactions and maintain accurate customer records
- Collaborate with team members to resolve customer inquiries efficiently
- Assist with inventory management and store operations as needed
- Participate in ongoing training to develop product knowledge
- Contribute to a positive team culture through active participation
- Adhere to company policies and quality standards
Qualifications
- No prior experience required - we provide full training!
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Ability to work in a fast-paced retail environment
- Basic computer literacy and willingness to learn new systems
- Positive attitude and customer-focused mindset
- Reliable transportation to our Manhattan location
- Availability to work flexible shifts including weekends