Job Description
Join our dynamic team at Ohio Business Solutions and kickstart your career with an entry-level position offering weekly pay! We're seeking motivated individuals to provide exceptional customer support while developing valuable professional skills. Enjoy competitive compensation, paid training, and a supportive environment designed for growth. This role is perfect for recent graduates or career changers looking to build experience in a fast-paced setting.
Responsibilities
- Handle inbound/outbound customer calls and emails with professionalism
- Resolve inquiries using company guidelines and CRM tools
- Document interactions accurately in customer relationship systems
- Collaborate with team members to resolve complex issues
- Meet daily performance metrics for call volume and resolution
- Participate in ongoing training programs
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent (required)
- Basic computer literacy and typing skills (30+ WPM)
- Strong verbal communication abilities
- Ability to work flexible shifts (including weekends)
- Pass background check and drug screening
- Customer service experience preferred but not required
- Must be authorized to work in the US
- Reliable transportation to our Columbus office