Job Description
Join Nashville's fastest-growing customer service team! No experience required – we provide comprehensive training to launch your career. Our supportive environment offers flexible schedules, competitive benefits, and growth opportunities. If you're a people person with strong communication skills, this is your perfect entry point into the professional world.
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries using our CRM system
- Document interactions accurately in real-time
- Meet daily performance metrics (quality, speed, attendance)
- Collaborate with team members to enhance service delivery
- Participate in ongoing training sessions
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent (18+ years old)
- Excellent verbal communication skills
- Basic computer proficiency (typing, navigation)
- Positive attitude and problem-solving mindset
- Ability to work flexible shifts including weekends
- Pass background and drug screening
- No prior experience necessary – training provided!