Job Description
Launch your customer service career with no experience required! CustomerFirst Solutions is seeking enthusiastic Entry-Level Call Center Agents in Corpus Christi, TX. We provide comprehensive paid training and a supportive environment to help you thrive. Join our team and become the voice of our valued clients while building transferable skills for future growth. Benefits include: Competitive hourly pay, health insurance, paid time off, and career advancement opportunities.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer concerns efficiently with empathy and professionalism
- Document interactions accurately in CRM systems
- Meet daily performance metrics for call volume and quality
- Collaborate with team members to improve service standards
- Participate in ongoing training sessions
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and active listening skills
- Basic computer proficiency and typing ability
- Ability to work in a fast-paced environment
- Positive attitude and willingness to learn
- Reliable transportation to our Corpus Christi office
- No prior experience necessary – we train!