Job Description
Launch your career in technology with TechGrow Solutions, a leading innovator in digital solutions. We're seeking motivated Entry-Level Associates to join our dynamic team in sunny San Diego! No experience required—comprehensive paid training will equip you with industry-relevant skills in IT support, cybersecurity fundamentals, and client relations. This is your chance to transform your passion into a professional career with competitive benefits, growth opportunities, and a collaborative work environment.
Responsibilities
- Complete comprehensive 8-week paid training program covering technical and soft skills
- Provide Tier 1 IT support to clients via phone, email, and remote assistance
- Install, configure, and troubleshoot hardware/software systems
- Document technical issues and resolutions using ticketing systems
- Collaborate with senior technicians on complex problem-solving
- Adhere to security protocols and industry best practices
Qualifications
- High school diploma or equivalent; college graduates preferred
- Strong communication and customer service aptitude
- Basic computer literacy and willingness to learn technical skills
- Ability to thrive in fast-paced, team-oriented environments
- Valid authorization to work in the United States
- Passion for technology and continuous learning mindset