Job Description
Are you looking for a rewarding career path in customer service? Tulsa Customer Care Inc. is seeking enthusiastic and dedicated individuals to join our team as Customer Support Trainees.
We are proud to offer a No Experience Required position with comprehensive on-the-job training. If you have a positive attitude and a willingness to learn, we want to hear from you!
Why Join Us?
- Competitive hourly pay starting at $18.00.
- Health, dental, and vision insurance available.
- Flexible scheduling and career advancement opportunities.
- Supportive team environment.
Job Overview:
In this entry-level role, you will learn the ropes of the customer service industry while supporting our clients. You will be guided by experienced mentors who will help you develop essential skills.
Responsibilities
- Handle incoming customer inquiries via phone, email, and live chat in a professional and courteous manner.
- Utilize training resources to learn and understand our products and services.
- Resolve customer complaints and issues efficiently to ensure high satisfaction levels.
- Accurately document all customer interactions and transactions in our CRM system.
- Collaborate with the support team and management to improve service processes.
- Maintain a positive and empathetic attitude towards every customer.
Qualifications
- High school diploma or GED equivalent is required.
- Strong verbal and written communication skills.
- Basic computer proficiency and typing skills.
- Ability to work independently and as part of a team.
- Willingness to undergo our paid training program.
- Reliable internet connection and computer access (if remote/office hybrid).