Job Description
Join Denver Support Solutions and launch your career in customer service with no prior experience required! We're seeking motivated individuals for our comprehensive training program. Enjoy weekly pay, flexible scheduling, and growth opportunities in Denver's thriving business district. Our 2-week paid training covers everything from communication techniques to CRM systems, ensuring you're confident and prepared from day one. Benefit from competitive hourly rates, health benefits, and a supportive team environment. Apply today to start your journey with one of Denver's most respected employers!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues using CRM software and internal resources
- Document interactions accurately in customer service databases
- Collaborate with team members to resolve complex cases
- Meet weekly performance metrics for response time and resolution
- Participate in ongoing training to enhance product knowledge
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent (GED)
- Strong verbal and written communication skills
- Ability to type 30+ WPM with high accuracy
- Comfortable working in a fast-paced environment
- Basic computer literacy and willingness to learn new software
- Reliable transportation to downtown Denver location
- Positive attitude and problem-solving mindset
- Availability to work flexible shifts including weekends