Job Description
Join Austin's fastest-growing customer service team! We're seeking motivated individuals to provide exceptional support while receiving comprehensive paid training. Enjoy weekly pay, career advancement opportunities, and a supportive environment in the heart of Austin. No prior experience required – we'll teach you everything you need to succeed!
What We Offer:
- Full paid training program (4 weeks)
- Weekly paychecks (every Friday)
- Health benefits and 401(k) matching
- Performance-based bonuses
- Flexible scheduling options
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve billing and technical support issues efficiently
- Maintain accurate customer records in CRM systems
- Collaborate with team members to improve service quality
- Meet weekly performance metrics and satisfaction targets
- Participate in ongoing training and skill development
- Identify upsell opportunities for premium services
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong communication and problem-solving skills
- Ability to type 35+ words per minute
- Reliable transportation to our North Austin facility
- Positive attitude with customer-first mindset
- Basic computer proficiency with Windows OS
- Willingness to work flexible hours including weekends
- No prior experience required – training provided!