Job Description
Join our award-winning paid training program designed for career changers and recent graduates! Omaha Career Boosters is urgently hiring motivated individuals for our remote Customer Service Specialist roles. No experience required – we provide comprehensive paid training to ensure your success from day one.
This is your chance to launch a rewarding career in Omaha's thriving business community while working remotely. Our 8-week paid training program includes hands-on coaching, certification opportunities, and direct career progression paths. Immediate start dates available for qualified candidates.
Why Join Us?
- Full salary during training period ($18/hour)
- Comprehensive benefits package (health/dental/vision)
- Flexible remote work schedule
- Tuition reimbursement for continued education
- Guaranteed interviews for promotion after 6 months
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues using CRM systems and company protocols
- Document interactions and maintain accurate case records
- Collaborate with support teams to resolve complex escalations
- Meet performance metrics for quality and efficiency
- Participate in ongoing training and skill development
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent required
- No prior experience necessary – we train everyone!
- Strong communication and interpersonal skills
- Ability to work independently in remote setting
- Proficient with basic computer applications
- Reliable internet connection and quiet workspace
- Passion for helping others and learning new skills
- U.S. work authorization required