Job Description
Join our team immediately with paid training! We're urgently hiring entry-level Customer Service Representatives in Detroit, MI. No experience required – we provide comprehensive training to launch your career. Enjoy competitive pay, benefits, and a supportive environment. This is your chance to grow with us!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Process transactions and resolve service issues efficiently
- Document interactions accurately in CRM systems
- Collaborate with team members to improve service quality
- Meet daily performance targets and quality standards
- Adhere to company protocols and compliance requirements
- Continuously develop product knowledge through training
Qualifications
- No prior experience necessary – training provided
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Ability to learn new technologies quickly
- Customer-focused mindset with problem-solving aptitude
- Basic computer proficiency (typing, navigation)
- Reliable attendance and punctuality
- Positive attitude and team player mentality