Job Description
Are you looking for a job you can start immediately?
Midwest Support Solutions is currently hiring motivated individuals for our Customer Service Representative position in Wichita, KS. We are committed to providing on-the-job training and a supportive environment for those ready to launch their career.
Why Join Us?
- Immediate Start: No waiting period—get hired and begin working today.
- No Experience Needed: We teach you everything you need to know.
- Competitive Pay: Earn between $15.00 and $18.00 per hour based on performance.
- Growth Opportunities: Clear pathways for advancement within the company.
We are looking for friendly, outgoing individuals who want to make a difference in our customers' day. If you have a positive attitude and a willingness to learn, we want to hear from you.
Responsibilities
- Handle inbound and outbound customer inquiries with a friendly and professional demeanor.
- Assist customers with product information, order status, and account management.
- Resolve customer complaints and issues efficiently to ensure high satisfaction levels.
- Enter accurate data into the company CRM and database systems.
- Collaborate with the team to meet daily and monthly performance targets.
- Participate in ongoing training sessions to improve service skills.
Qualifications
- High school diploma or GED equivalent is preferred.
- Basic computer literacy and ability to navigate multiple software windows.
- Strong verbal and written communication skills.
- Ability to work in a fast-paced, high-volume call center environment.
- Reliable internet connection and computer access (if remote work is applicable).
- A positive attitude and willingness to learn new processes quickly.