Job Description
We are seeking a motivated Customer Service Representative to join our rapidly growing team in Fresno, CA. This is an urgent entry-level opportunity for individuals looking to launch a successful career in a dynamic corporate environment.
At Fresno Community Solutions, we value integrity, innovation, and customer-centricity. You will play a pivotal role in connecting our clients with exceptional services while enjoying a supportive culture that prioritizes your professional growth.
Why Join Us?
- Competitive Pay: Earn between $15.00 and $18.00 per hour.
- No Experience Required: We provide comprehensive on-the-job training.
- Benefits Package: Health, dental, and vision insurance available.
Responsibilities
- Greet and assist customers with inquiries via phone, email, and in-person with a professional demeanor.
- Process customer orders, returns, and exchanges accurately and efficiently.
- Resolve customer complaints and issues while maintaining high satisfaction scores.
- Collaborate with the sales and logistics teams to ensure seamless operations.
- Update and maintain customer databases with current information.
- Support team initiatives and participate in daily stand-up meetings.
Qualifications
- High school diploma or GED equivalent required.
- Basic computer proficiency and typing skills.
- Strong verbal and written communication abilities.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Must be reliable, punctual, and available for full-time shifts.
- Customer service experience is a plus but not mandatory.