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Customer Service 🏢 Full Time ⭐️ Verified

Call Center Agent - Sign-On Bonus Offered

ConnectServe Solutions
Jersey City
Estimated Salary
USD 45.000 – USD 55.000
Live Update
5 September 2026
Deadline
5 Sep 2027

Job Description

Join our award-winning customer service team in Jersey City and start your career with an immediate advantage! ConnectServe Solutions is seeking passionate Call Center Agents to deliver exceptional support while earning a competitive salary plus a $2,500 sign-on bonus for qualified candidates. Enjoy a modern downtown workspace, comprehensive benefits, and career growth opportunities in one of New Jersey's most vibrant cities.

What We Offer:

  • Immediate $2,500 sign-on bonus
  • Comprehensive health/dental/vision benefits
  • 401(k) with company matching
  • Paid training and career advancement
  • Flexible scheduling options
  • Modern downtown Jersey City location

Responsibilities

  • Handle inbound/outbound calls with professionalism and empathy
  • Resolve customer inquiries regarding products/services
  • Document interactions accurately in CRM systems
  • Meet/exceed performance metrics (quality, speed, resolution)
  • Collaborate with team to improve service delivery
  • Participate in ongoing training programs
  • Uphold company values in all customer interactions

Qualifications

  • High school diploma or equivalent required
  • 1+ years customer service/call center experience preferred
  • Excellent verbal communication skills
  • Strong problem-solving abilities
  • Proficient with Microsoft Office and CRM software
  • Ability to multitask in fast-paced environment
  • Must pass background check and drug screening
  • Flexible availability including evenings/weekends

Required Skills

customer service call center communication problem-solving CRM software Microsoft Office conflict resolution

Ready to Take This Challenge?

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