Job Description
Join our award-winning banking team as a Bank Teller Trainee! We provide all necessary equipment – uniforms, cash drawers, and tech tools – so you can focus on delivering exceptional customer service. Our comprehensive training program includes hands-on experience with modern banking systems, fraud detection protocols, and relationship-building techniques. Enjoy a supportive environment with mentorship opportunities and clear career progression paths into senior roles. Perfect for career changers and recent graduates!
Responsibilities
- Process customer transactions (deposits, withdrawals, transfers) with 100% accuracy
- Operate bank-provided cash drawers, scanners, and core banking systems
- Build customer relationships through personalized financial guidance
- Uphold security protocols for cash handling and confidential information
- Identify cross-sell opportunities for bank products and services
- Resolve routine customer inquiries with empathy and professionalism
- Complete daily reconciliation reports using provided digital tools
Qualifications
- High school diploma or equivalent (college coursework preferred)
- Basic math proficiency and comfort handling cash
- Strong verbal communication and customer service aptitude
- Ability to stand for extended periods (bank-provided anti-fatigue mats available)
- Proficient in using touchscreen devices and basic software
- Attention to detail with transaction accuracy standards
- Willingness to complete bank-provided certification courses
- Background check and pre-employment drug screening required