Job Description
Join Detroit Financial Group's prestigious team as a Bank Teller Trainee and launch your career in finance! We're seeking motivated individuals with a passion for customer service to learn from industry experts while serving Detroit's vibrant community. Our comprehensive 12-week training program combines classroom instruction with hands-on experience at our flagship downtown branch. Enjoy competitive benefits, career advancement opportunities, and the chance to become an essential part of Detroit's financial landscape.
Perfect for recent graduates or career changers looking for stability and growth in the banking sector. No prior experience required – we invest in our people!
Responsibilities
- Master cash handling, check processing, and transaction accuracy under expert guidance
- Deliver exceptional customer service while learning to resolve account inquiries and process deposits/withdrawals
- Learn compliance protocols including KYC, AML, and anti-fraud procedures
- Develop proficiency in banking software and digital transaction systems
- Assist with branch operations including vault maintenance and end-of-day reconciliation
- Build client relationships through professional communication and problem-solving
- Participate in ongoing training modules and shadow senior tellers
Qualifications
- High school diploma or equivalent required; college degree preferred
- Strong math aptitude and attention to detail with numerical precision
- Excellent communication skills and customer service mindset
- Basic computer proficiency with ability to learn banking software quickly
- Reliable transportation and punctuality for consistent training schedule
- Ability to stand for extended periods and handle cash transactions securely
- Pass background check and pre-employment drug screening
- Commitment to completing the full 12-week training program