Job Description
Join Madison's premier banking institution as a Bank Teller Trainee and launch your financial services career! We're seeking energetic, detail-oriented individuals to provide exceptional customer service while learning comprehensive banking operations. Our 12-week paid training program combines classroom instruction with hands-on experience at our flagship downtown branch. Enjoy competitive benefits, career advancement opportunities, and a supportive team environment. No prior banking experience required – we'll teach you everything you need to succeed!
Responsibilities
- Process customer transactions including deposits, withdrawals, and transfers with 100% accuracy
- Open new checking/savings accounts and assist with loan applications
- Balance cash drawers and maintain strict adherence to security protocols
- Resolve customer inquiries and escalate complex issues to senior staff
- Cross-sell bank products and services based on customer needs
- Complete daily transaction audits and regulatory compliance paperwork
- Participate in ongoing training to master banking systems and procedures
Qualifications
- High school diploma or equivalent (college coursework preferred)
- Strong numerical aptitude and attention to detail
- Excellent verbal communication and interpersonal skills
- Ability to stand for extended periods and handle cash transactions
- Basic computer proficiency with willingness to learn proprietary banking software
- Positive attitude and commitment to exceptional customer service
- Must pass background check and credit verification
- Availability to work weekdays and occasional Saturdays