Job Description
Join our award-winning Detroit banking team as a Bank Teller Trainee and launch your financial services career! We're seeking motivated individuals with exceptional customer service skills to become the face of our community branches. This comprehensive training program combines hands-on experience with industry-leading education, preparing you to deliver seamless banking experiences while building long-term client relationships. Enjoy competitive benefits, career advancement opportunities, and a supportive work environment at one of America's most trusted financial institutions.
Responsibilities
- Process customer transactions including deposits, withdrawals, and transfers with 100% accuracy
- Build and maintain strong client relationships through personalized service and product recommendations
- Balance cash drawers and daily transactions while adhering to strict compliance protocols
- Identify cross-selling opportunities for bank products and services
- Resolve customer inquiries efficiently and escalate complex issues to management
- Participate in ongoing training programs to develop technical and soft skills
- Maintain branch security standards and confidential customer information
Qualifications
- High school diploma or equivalent required; college coursework in business/finance preferred
- Minimum 6 months customer service or cash handling experience
- Strong mathematical aptitude and attention to detail
- Excellent communication and interpersonal skills
- Ability to work flexible hours including weekends and evenings
- Basic proficiency with banking software and Microsoft Office Suite
- Familiarity with financial regulations and compliance standards
- Professional appearance and positive attitude