Job Description
Join our award-winning banking team as a Bank Teller Trainee and launch your career in finance! First National Bank of Charlotte is seeking motivated individuals with exceptional customer service skills to provide seamless banking experiences to our diverse clientele. This comprehensive training program combines classroom instruction with hands-on experience in our state-of-the-art Charlotte branches. You'll develop expertise in transaction processing, account management, and compliance protocols while building lasting relationships with customers. Our supportive environment offers clear career progression paths to senior teller and personal banker roles. Enjoy competitive benefits, tuition reimbursement, and a collaborative culture that values integrity and excellence.
Responsibilities
- Process customer transactions including deposits, withdrawals, transfers, and loan payments with 100% accuracy
- Provide exceptional customer service by resolving inquiries, explaining account features, and promoting digital banking solutions
- Safeguard bank assets by adhering to strict security protocols and anti-fraud procedures
- Balance cash drawers daily and maintain precise transaction records
- Actively cross-sell bank products and services based on customer needs
- Complete mandatory compliance training and regulatory requirements
- Collaborate with branch staff to achieve customer satisfaction and sales goals
Qualifications
- High school diploma or equivalent (college degree preferred)
- Minimum 6 months customer service or cash handling experience
- Strong mathematical aptitude and attention to detail
- Proficiency with basic computer applications and point-of-sale systems
- Excellent verbal communication and interpersonal skills
- Ability to stand for extended periods and handle cash transactions
- Must pass background check and credit check requirements
- Valid North Carolina driver's license (if applicable)