Job Description
Are you ready to kickstart your career in Denver, CO with a role that offers both flexibility and growth? Apex Support Solutions is looking for enthusiastic individuals to join our team as Weekend Customer Service Representatives.
We believe in investing in our people. This is an entry-level position that comes with a comprehensive paid training program. Whether you are new to the workforce or looking for a change, we provide the tools and support you need to succeed.
Why Choose Us?
- Competitive Pay: Earn between $18.00 - $22.00 per hour.
- No Experience Required: Full training provided upon hiring.
- Weekend Flexibility: Enjoy your weekdays free with reliable weekend shifts.
- Growth Opportunities: Clear pathways for career advancement within the company.
Join a dynamic team where your contribution matters. Apply today to secure your spot!
Responsibilities
- Deliver Exceptional Support: Assist customers via phone, email, and live chat with professionalism and empathy.
- Resolve Inquiries: Troubleshoot issues and provide accurate solutions to ensure customer satisfaction.
- Learn the Product: Actively participate in training modules to master our products and services.
- Manage Data: Accurately record customer information and feedback in our CRM systems.
- Collaborate: Work closely with the support team to share knowledge and improve processes.
- Adhere to Schedules: Maintain punctuality and reliability during your assigned weekend shifts.
Qualifications
- Communication Skills: Strong verbal and written communication abilities.
- Availability: Must be available to work weekends (Saturday and Sunday).
- Computer Literacy: Basic proficiency with computers and navigating the internet.
- Reliability: A track record of showing up on time and following instructions.
- Enthusiasm: A positive attitude and a genuine desire to learn and help others.
- High School Diploma: Minimum of a high school diploma or equivalent required.