Job Description
Are you seeking a flexible schedule that prioritizes your weekends? Join Apex Support Solutions as a Weekend Customer Service Representative in Oklahoma City, OK. We are looking for energetic, entry-level individuals who want to make a difference while enjoying a healthy work-life balance.
In this role, you will be the friendly voice of our brand, helping our community thrive through exceptional service. No prior experience is required—just a great attitude and a willingness to learn!
Responsibilities
- Assist customers via phone, email, and live chat with patience and professionalism.
- Resolve customer inquiries and issues efficiently to ensure satisfaction.
- Process orders, returns, and exchanges accurately.
- Maintain a positive and energetic demeanor during peak weekend hours.
- Collaborate with the support team to improve service standards.
- Document customer interactions and feedback in the CRM system.
Qualifications
- High school diploma or GED equivalent.
- Strong verbal and written communication skills.
- Reliable internet connection and computer proficiency.
- Must be available to work weekends (Saturday and Sunday).
- Previous customer service experience is a plus but not required.
- Ability to multitask in a fast-paced environment.