Job Description
Join our vibrant team at Urban Retail Solutions as a Weekend Customer Service Associate! This entry-level role offers flexible weekend shifts (Saturday/Sunday, 8am-5pm) perfect for students, career changers, or anyone seeking work-life balance. You'll be the face of our brand, delivering exceptional service while gaining valuable retail experience in Chicago's dynamic downtown district. We provide comprehensive training and a supportive environment to help you grow your career.
Responsibilities
- Deliver exceptional customer service in-person and via phone/email
- Process transactions accurately using POS systems
- Manage inventory and maintain organized displays
- Resolve customer inquiries and complaints professionally
- Collaborate with weekend team members to achieve daily goals
- Adhere to all safety and security protocols
- Assist with visual merchandising and store presentation
Qualifications
- No prior experience required – training provided
- High school diploma or equivalent (current students welcome)
- Strong communication and interpersonal skills
- Basic math proficiency for transaction processing
- Availability to work weekends (Sat/Sun 8am-5pm)
- Reliable transportation to downtown Chicago location
- Positive attitude and customer-focused mindset
- Ability to stand for extended periods