Job Description
Join TechAdvance Solutions immediately for a fully-funded IT Support Specialist role with comprehensive training! We're urgently hiring motivated individuals to join our dynamic London team. No prior experience required – we provide all necessary certifications and hands-on mentorship. This is your gateway to a rewarding tech career in one of the UK's fastest-growing sectors.
Our 8-week intensive training program covers network troubleshooting, cloud infrastructure, cybersecurity fundamentals, and client management. You'll work alongside senior engineers while earning industry-recognized CompTIA certifications. Immediate start available for candidates demonstrating strong problem-solving skills and eagerness to learn.
Responsibilities
- Provide Tier 1/2 technical support for enterprise hardware/software systems
- Diagnose and resolve network connectivity issues via remote and on-site assistance
- Install, configure, and maintain Windows/macOS workstations and mobile devices
- Document technical procedures and maintain service desk ticket systems
- Collaborate with cross-functional teams to implement IT security protocols
- Deliver end-user training on new software deployments
- Participate in 24/7 on-call rotation (rotational schedule)
Qualifications
- High school diploma or equivalent (A-Levels/BTEC in IT preferred)
- Basic understanding of computer hardware/software concepts
- Strong analytical and problem-solving abilities
- Excellent verbal/written communication skills
- Ability to work flexible hours including weekends when required
- Valid UK work permit and right to work authorization
- Passion for technology and commitment to continuous learning
- Background check and clean driving license (for site visits)