Job Description
We are seeking motivated individuals to join our dynamic team in Seattle, WA. As a rapidly growing tech firm, we are offering paid training for our entry-level IT Support positions. This is an urgent hiring opportunity for those ready to jumpstart their career in technology without prior experience.
At Apex Digital Systems, we believe in investing in our talent. You will receive comprehensive training on the latest systems, network infrastructure, and customer service protocols. If you are looking for a career with growth potential, competitive pay, and a supportive environment, we want to hear from you.
Responsibilities
- Provide technical support to internal and external clients via phone, email, and in-person.
- Diagnose and troubleshoot hardware and software issues efficiently.
- Assist in the deployment and maintenance of company devices and networks.
- Maintain accurate records of all technical issues and resolutions in the ticketing system.
- Collaborate with senior engineers to implement IT best practices and security protocols.
- Conduct training sessions for new employees on company software and tools.
Qualifications
- High school diploma or equivalent (Bachelor's degree preferred).
- Basic understanding of computer hardware and operating systems (Windows/Mac).
- Strong problem-solving skills and a logical approach to troubleshooting.
- Excellent written and verbal communication abilities.
- Willingness to participate in a structured paid training program.
- Reliable internet connection and home office setup if remote.