Job Description
Launch your career in tech with our comprehensive paid training program! No experience required—just your eagerness to learn. We're seeking motivated individuals in San Diego to join our award-winning tech support team. You'll receive hands-on training in system troubleshooting, network diagnostics, and customer service excellence. Enjoy competitive pay, benefits, and clear career advancement paths. Transform your passion for problem-solving into a stable, future-proof career.
Responsibilities
- Provide responsive technical support via phone, chat, and email
- Diagnose and resolve hardware/software issues for enterprise clients
- Document cases accurately in CRM systems
- Collaborate with senior engineers on complex escalations
- Participate in weekly skills development workshops
- Maintain customer satisfaction through proactive communication
Qualifications
- High school diploma or equivalent (college preferred)
- Basic computer literacy (Windows/macOS)
- Strong problem-solving aptitude
- Excellent verbal communication skills
- Ability to work flexible shifts (including weekends)
- No prior tech experience required
- Must pass background check and drug screen