Job Description
Are you looking to kickstart a lucrative career in technology with zero prior experience? Tennessee Tech Solutions is aggressively hiring entry-level Technical Support Specialists in the heart of Nashville, TN.
We are committed to professional development. If you have a strong work ethic and a desire to learn, we will provide the training and mentorship you need to succeed in the IT industry.
Why Apply Now?
- Zero Experience Needed: We train you from day one.
- Urgent Opportunity: Positions available immediately for the right candidates.
- Top-Tier Compensation: Earn between $18.00 and $24.00 per hour.
- Growth Path: Clear roadmap from Support Specialist to Senior IT roles.
Responsibilities
- Provide exceptional technical support to customers via phone, email, and chat.
- Troubleshoot and resolve basic hardware and software connectivity issues.
- Document all customer interactions and technical resolutions in our CRM system.
- Collaborate with the senior engineering team to escalate complex issues.
- Maintain a high level of product knowledge through daily training sessions.
Qualifications
- High School Diploma or GED is required (Bachelor's degree a plus).
- Strong interpersonal and communication skills.
- Basic computer proficiency (Windows, Microsoft Office, Internet browsing).
- Ability to work flexible hours, including weekends and evenings if required.
- Must be legally authorized to work in the United States.