Job Description
Join Our Growing Team in Louisville, KY!
Are you looking for a new opportunity with no experience required? Apex Solutions Group is urgently hiring Customer Service Representatives to join our dynamic team. We provide paid training and a clear pathway for career growth. If you are a motivated individual with a positive attitude, we want to hear from you!
In this role, you will be the first point of contact for our clients, ensuring their needs are met with professionalism and efficiency. We value hard work, reliability, and a willingness to learn.
Why Apply?
- Competitive hourly pay ($18 - $22/hr).
- Comprehensive paid training program.
- Health, dental, and vision insurance.
- Opportunities for overtime and bonuses.
Apply today and start your career with us tomorrow!
Responsibilities
- Handle Inquiries: Assist customers via phone, email, and chat in a professional and friendly manner.
- Problem Solving: Resolve customer issues and complaints efficiently to ensure high satisfaction levels.
- Data Entry: Maintain accurate and up-to-date records of customer interactions and transactions.
- Product Knowledge: Learn and demonstrate knowledge of our products and services to provide accurate information.
- Team Collaboration: Work closely with team leads and colleagues to achieve daily and weekly targets.
- Adherence: Follow all company policies, procedures, and quality standards.
Qualifications
- Education: High school diploma or GED is required.
- Communication: Excellent verbal and written communication skills.
- Attitude: A positive attitude and a strong desire to learn new things.
- Computer Skills: Basic computer proficiency (typing and navigating windows/macOS).
- Reliability: Ability to work full-time hours, including weekends and holidays.
- Location: Must be willing to work in our Louisville, KY office.