Job Description
Are you ready to kickstart your career in a thriving city?
We are urgently hiring for Entry-Level Customer Service Representatives in Kansas City, MO. If you have a positive attitude and a willingness to learn, this is the perfect opportunity for you. No prior experience is required—we provide hands-on training and mentorship to help you succeed from day one.
Why You Should Apply:
- Competitive Pay: Earn $16-$20/hour with opportunities for overtime.
- Zero Experience Needed: We value potential over pedigree.
- Modern Office: Located in the heart of downtown Kansas City.
- Professional Development: Clear path to management and leadership roles.
Responsibilities
- Assist customers via phone, email, and live chat with a focus on resolving issues efficiently.
- Accurately document customer interactions and feedback in our database systems.
- Stay updated on company products and services to provide accurate information.
- Collaborate with the support team to improve overall service quality.
- Meet daily and weekly performance targets regarding call volume and satisfaction.
Qualifications
- No prior customer service experience required.
- Strong communication skills and a friendly, professional demeanor.
- Basic computer skills and typing speed of 35+ WPM.
- Ability to work flexible shifts, including weekends and holidays.
- Reliable internet connection and a dedicated workspace if working remotely.