Job Description
Join our dynamic team as an Entry-Level IT Support Specialist! We're urgently hiring in Charlotte, NC with immediate training programs designed to launch your tech career. No prior experience required – we provide comprehensive hands-on training covering network troubleshooting, cybersecurity fundamentals, and system administration. Perfect for career changers and recent graduates. Start tomorrow with our structured 4-week bootcamp!
Why Nexus Solutions Group? Industry-leading benefits package, career advancement tracks, and flexible scheduling options. Our Charlotte campus offers modern facilities with cutting-edge technology labs.
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Install and configure computer systems and networks
- Monitor system performance and security protocols
- Document technical procedures and user documentation
- Collaborate with senior engineers on complex issues
- Participate in continuous training and skill development
Qualifications
- High school diploma or equivalent (college preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving and communication abilities
- Ability to learn technical concepts quickly
- Customer service mindset with patience and empathy
- Valid driver's license (required for occasional on-site visits)