Job Description
Start your career tomorrow with our fully remote night shift position in Jacksonville! No experience needed – we provide comprehensive paid training to launch your career in customer service. Enjoy competitive pay, flexible remote work, and join a supportive team committed to your growth.
Why Join Us?
- Comprehensive paid training program
- 100% remote work opportunity
- Night shift premium pay ($18-$24/hr)
- Health benefits and retirement plans
- Career advancement pathways
Responsibilities
- Resolve customer inquiries via phone, email, and chat
- Process orders and troubleshoot technical issues
- Document interactions in CRM systems
- Meet performance metrics (response time, satisfaction)
- Collaborate with team leads on process improvements
- Adhere to company compliance standards
Qualifications
- High school diploma or equivalent
- Reliable internet connection
- Quiet home workspace
- Strong communication skills
- Ability to work independently
- Night shift availability (11 PM - 7 AM)
- Basic computer proficiency
- Customer service experience preferred