Job Description
Join our dynamic team as an Entry-Level Customer Service Specialist! No experience is necessary – we provide comprehensive training to launch your career. This immediate hire position offers competitive pay, growth opportunities, and a supportive work environment in the heart of Oakland. Help us deliver exceptional service while building valuable professional skills.
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve service issues with empathy and efficiency
- Document interactions in CRM systems
- Collaborate with team to improve service processes
- Meet daily performance metrics
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent
- Strong communication skills
- Ability to learn new technologies quickly
- Positive attitude and teamwork mindset
- Basic computer proficiency
- Reliable transportation to Oakland office