Job Description
Join our dynamic team as an Entry-Level Customer Service Specialist! We're urgently hiring motivated individuals across Florida and Georgia with no prior experience required. Enjoy comprehensive paid training, career advancement opportunities, and a supportive work environment. Perfect for recent graduates or career changers seeking to launch their professional journey in the thriving customer service sector.
Responsibilities
- Handle incoming customer inquiries via phone, email, and chat
- Process orders and resolve billing discrepancies
- Document customer interactions in CRM systems
- Collaborate with support teams to resolve complex issues
- Meet monthly performance metrics and quality standards
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent (degree preferred)
- No experience necessary - training provided
- Strong communication and interpersonal skills
- Basic computer proficiency and typing ability
- Positive attitude and customer-focused mindset
- Ability to work flexible hours including weekends