Job Description
Join our dynamic team as a Remote Front Desk Receptionist and become the virtual face of our Milwaukee-based operations! This fully remote position offers the flexibility to work from home while delivering exceptional customer experiences. We're seeking a polished professional to manage communications, streamline operations, and uphold our company's reputation for excellence. Enjoy competitive benefits, a supportive work culture, and the opportunity to grow with an industry leader.
Responsibilities
- Manage multi-line phone system and virtual reception duties via VoIP
- Screen and route incoming calls, messages, and digital communications
- Schedule appointments and maintain calendar systems for executive team
- Coordinate virtual meetings and video conferences across departments
- Handle administrative tasks including data entry and document management
- Assist with onboarding processes and new hire coordination
- Maintain accurate records in CRM and scheduling platforms
Qualifications
- High school diploma or equivalent; associate degree preferred
- 2+ years experience in virtual or front desk reception
- Proficiency with VoIP systems (RingCentral, Zoom Phone, etc.)
- Expertise in Microsoft Office Suite and Google Workspace
- Exceptional verbal/written communication and problem-solving skills
- Ability to work independently with minimal supervision
- Strong organizational skills and attention to detail
- Reliable high-speed internet and quiet home office setup