Job Description
Join our dynamic team as a Remote Front Desk Receptionist and become the first point of contact for our valued clients! At Jacksonville Business Solutions Inc., we pride ourselves on fostering a collaborative and inclusive work environment. This fully remote position offers the flexibility to excel from home while maintaining the professionalism of a traditional office setting. Enjoy competitive benefits, career growth opportunities, and the chance to represent a leading Jacksonville-based company. If you're a polished communicator with a passion for exceptional service, we invite you to apply today!
Responsibilities
- Manage virtual reception duties including call routing, email triage, and video conference coordination
- Provide exceptional customer service via phone, email, and chat platforms
- Coordinate scheduling and calendar management for executive team members
- Process incoming/outgoing mail and manage digital document systems
- Assist with onboarding new remote employees and virtual team onboarding
- Maintain accurate client and vendor databases in CRM systems
- Collaborate with departments to ensure seamless communication workflows
Qualifications
- Minimum 2 years of receptionist or administrative experience in remote/office settings
- Proficiency in Microsoft Office Suite, Google Workspace, and video conferencing tools
- Exceptional written and verbal communication skills with professional phone etiquette
- Strong organizational abilities with attention to detail in multitasking environments
- High-speed internet connection and dedicated home office space
- Associate's degree or equivalent administrative certification preferred
- Experience with CRM systems (e.g., Salesforce, HubSpot) a plus