Job Description
Join our dynamic team as a Remote-Friendly Front Desk Receptionist at Madison Professional Services Inc. We're seeking a polished professional to serve as the first point of contact for our clients and visitors. This hybrid role combines in-person presence with remote flexibility, offering the perfect balance of office collaboration and work-from-home convenience. You'll manage communications, coordinate schedules, and create exceptional experiences while enjoying the freedom of remote work arrangements.
Why Join Us?
- Competitive hourly rate with growth opportunities
- Hyework model: 3 days remote, 2 days in-office
- Comprehensive benefits package (health, dental, vision)
- Modern downtown Madison office with free parking
- Supportive team culture with professional development
Responsibilities
- Manage multi-line phone system and route calls efficiently
- Greet visitors warmly and coordinate meeting schedules
- Process incoming/outgoing mail and deliveries
- Maintain digital and physical filing systems
- Coordinate office supply inventory and vendor orders
- Support virtual meetings using Zoom/Teams platforms
- Assist with light administrative tasks (data entry, scheduling)
- Uphold company brand standards in all client interactions
Qualifications
- 2+ years receptionist or customer service experience
- Proficient with Microsoft Office Suite (Outlook, Word, Excel)
- Exceptional verbal/written communication skills
- Ability to manage multiple priorities in fast-paced environment
- Strong attention to detail and organizational abilities
- Experience with remote collaboration tools (Zoom, Slack)
- Professional demeanor with polished presentation
- High-speed home internet access for remote work