Job Description
Start your career today with Apex Solutions Group, a leading remote-first employer offering immediate hire opportunities with no experience required! We're seeking motivated individuals to join our dynamic customer support team from the comfort of your home in Jacksonville, FL. Enjoy competitive pay, comprehensive paid training, and flexible scheduling while building valuable skills for future growth.
What You'll Love About This Role:
- 100% remote work opportunity
- Weekly pay with direct deposit
- Health and wellness benefits
- Clear advancement path
- Modern tech setup provided
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve technical issues with step-by-step guidance
- Document interactions in CRM systems
- Collaborate with senior support specialists
- Maintain positive customer satisfaction metrics
- Complete certification modules within 30 days
- Participate in daily team huddles
Qualifications
- No prior experience required – we provide full training!
- High school diploma or equivalent
- Reliable internet connection (15+ Mbps)
- Quiet, dedicated workspace
- Basic computer proficiency
- Strong communication skills
- Ability to multitask efficiently
- Must be authorized to work in the US