Job Description
🚀 Start Tomorrow! Join Coastal Connect Solutions as a Remote Customer Service Specialist in Virginia Beach. No experience required – we provide full training! Enjoy flexible hours while supporting customers from your home office.
What You'll Gain:
- Competitive hourly pay with performance incentives
- Comprehensive paid training program
- Flexible part-time schedule (20-30 hrs/week)
- 100% remote work environment
- Career advancement opportunities
We're seeking motivated individuals ready to launch their career in customer support. If you're a quick learner with excellent communication skills, apply today and start earning tomorrow!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve billing and account-related issues efficiently
- Process orders and update customer records accurately
- Document interactions in CRM systems with precision
- Collaborate with team members to resolve complex cases
- Meet/exceed quality and productivity metrics
- Participate in ongoing training sessions
Qualifications
- No prior experience required – open to all backgrounds
- High school diploma or equivalent (GED accepted)
- Reliable high-speed internet connection
- Quiet, dedicated home workspace
- Strong verbal/written communication skills
- Basic computer proficiency (typing 25+ WPM)
- Ability to multitask in fast-paced environment
- Must be available for evening/weekend shifts