Job Description
Join our dynamic team as a Part-Time Front Desk Receptionist at Elite Hospitality Group in El Paso! We're seeking a polished professional to create exceptional first impressions for our high-end clients. This role offers flexible scheduling and growth opportunities within our award-winning hospitality brand. If you thrive in fast-paced environments and possess exceptional interpersonal skills, apply today to become the face of our premier establishment.
Responsibilities
- Manage guest check-in/check-out procedures with precision and warmth
- Handle multi-line phone systems and route inquiries efficiently
- Process reservations and coordinate with housekeeping/management teams
- Maintain organized filing systems for guest records and correspondence
- Assist with event coordination and VIP guest preparations
- Uphold stringent cleanliness and security standards at reception area
- Process payments and manage cash handling procedures
Qualifications
- High school diploma or equivalent required; hospitality certification preferred
- 1+ years front desk or customer service experience
- Proficiency in Microsoft Office Suite and property management systems
- Exceptional verbal communication and conflict resolution skills
- Ability to multitask in high-pressure situations
- Professional appearance and positive demeanor
- Flexible availability including weekends and holidays
- Bilingual (English/Spanish) fluency strongly preferred