Job Description
Join our award-winning luxury resort in the heart of St. Petersburg as a Front Desk Receptionist! We're seeking a charismatic professional to be the first point of contact for our esteemed guests. This role offers competitive compensation, comprehensive benefits, and a vibrant work culture in Florida's premier coastal destination. Apply today and become part of a team dedicated to creating unforgettable guest experiences.
Responsibilities
- Manage guest check-in/check-out processes with precision and warmth
- Handle phone inquiries and reservations using Opera property management system
- Coordinate concierge services and local activity bookings
- Maintain accurate guest records and billing information
- Resolve guest inquiries with exceptional problem-solving skills
- Collaborate with housekeeping and maintenance teams
- Execute daily cash handling and payment processing
Qualifications
- 2+ years hospitality or front desk experience required
- Proficiency with property management systems (Opera preferred)
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Professional appearance and positive demeanor
- Basic knowledge of St. Petersburg attractions
- High school diploma or equivalent
- Flexibility to work weekends and holidays