Job Description
Join our dynamic team at Elegant Hospitality Group as a Part-Time Front Desk Receptionist in the heart of Buffalo, NY! This role is perfect for energetic professionals who thrive in fast-paced environments and excel at creating exceptional guest experiences. You'll be the first point of contact for our valued clients, embodying our commitment to professionalism and warmth. Enjoy flexible scheduling, competitive pay, and a supportive workplace culture where your contributions make a real difference. Apply today and become part of Buffalo's premier hospitality experience!
Responsibilities
- Manage front desk operations including check-ins, check-outs, and reservation management
- Handle incoming calls and inquiries with exceptional customer service skills
- Maintain accurate guest records and billing information in our property management system
- Coordinate concierge services and local attraction recommendations
- Process payments and manage daily cash reconciliation
- Assist with light administrative duties including filing and correspondence
- Uphold cleanliness and organization of reception area
Qualifications
- Previous front desk or customer service experience preferred
- Proficiency with reservation systems and basic office software
- Exceptional communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Ability to multitask effectively in a busy environment
- Professional appearance and courteous demeanor
- Flexibility to work evenings, weekends, and holidays
- High school diploma or equivalent required