Job Description
Join our award-winning healthcare team as a Part-Time Front Desk Receptionist at Desert Bloom Wellness Center! We're seeking a warm, organized professional to be the first point of contact for our valued patients. This role offers flexible scheduling (20-25 hours/week) in a supportive environment where your contributions directly impact patient experience. Enjoy competitive pay, comprehensive training, and a team-oriented culture focused on excellence.
Responsibilities
- Manage patient check-in/out processes efficiently while maintaining HIPAA compliance
- Answer multi-line phone system and triage calls to appropriate departments
- Schedule appointments and coordinate with providers using our EMR system
- Process insurance verifications and collect co-pays accurately
- Maintain clean, organized reception area with professional ambiance
- Assist with patient registration forms and digital record updates
Qualifications
- Minimum 1 year experience in customer service or administrative role
- Proficiency with Microsoft Office Suite and scheduling software
- Exceptional communication skills with multilingual ability a plus
- Strong attention to detail in financial transactions and documentation
- Ability to work flexible shifts including evenings and weekends
- Valid Arizona driver's license and reliable transportation